Last Updated: September 22, 2025

Thank you for choosing BookMyPass.

BookMyPass is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the BookMyPass website, mobile app, or any other related services (together, the “Platform”). By using the Platform, you agree to the terms of this Privacy Policy.

Who We Are

BookMyPass Private Limited (“BookMyPass”/ “we”/ “us”/ “our”) is a ticketing and event management platform that enables event organizers to list events, sell tickets online, and manage attendees, while providing a seamless booking and check-in experience for customers.

1. Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: Name, phone number, email address, gender, age, billing address, delivery address, and payment details.
• Event-Related Information: Attendee details, ticket purchase history, and preferences for specific events.
• Technical Information: Device type, IP address, browser type, cookies, location data (if permitted), and log data.
• Communications: Feedback, queries, reviews, or any messages shared with our support team.

2. How We Use Your Information

We use your information to:

• Facilitate ticket purchases, bookings, and event check-ins.
• Provide customer support and resolve issues.
• Process payments securely.
• Send booking confirmations, reminders, or important updates.
• Share event-related notifications from organizers.
• Improve user experience and enhance Platform functionality.
• Comply with applicable legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Event Organizers/Merchants: To fulfill your booking and grant you entry to events.
• Payment Partners: Banks, payment gateways, and processors to complete transactions.
• Service Providers: Trusted third parties who assist with hosting, analytics, communication, or delivery of services.
• Legal Authorities: When required by law or in response to valid legal requests.

4. Cookies and Tracking

BookMyPass uses cookies and similar technologies to improve functionality, personalize your experience, and analyze usage trends. You may choose to disable cookies through your browser settings, though this may impact your experience on the Platform.

5. Your Rights & Choices

Depending on applicable laws, you may have rights to:

• Access, correct, or update your personal data.
• Request deletion of your information, subject to legal or contractual obligations.
• Opt out of marketing communications at any time by using unsubscribe links or adjusting your account preferences.
• Restrict or object to certain processing of your data.

6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Eligibility

The Platform is not intended for minors under the age of 18 without parental or guardian supervision. By using the Platform, you confirm that you are at least 18 years old or have obtained consent from a parent/guardian.

9. Third-Party Links

The Platform may contain links to third-party websites or services. BookMyPass is not responsible for the privacy practices or content of those external sites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updated versions will be posted on the Platform, and your continued use constitutes acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: bookmypass1@gmail.com.